Patient Digital Champions
If you come across a patient who you feel would benefit from extra one-on-one support, using the internet or the digital tools your practice uses you can refer them to a Digital Champion.
You may have a nominated practice digital champion on your reception team.
If you do not have one in practice you can refer them to the Lambeth Digital Champions by completing the Digital Champion referral form and emailing it to our champion lead Wai Ha Lam email@example.com
Patients can self refer via by contacting Wai Ha directly on 07761 705 55. She will then match them to a local digital champion and arrange their first session at one of the Digital Learning Centres below.
Digital Learning Centres
|Drop In Centre||Location||Day|
|Waterloo Action Centre||14 Baylis Rd, London SE1 7AA||Mondays|
|Streatham Library||63 Streatham High Rd, London SW16 1PN||Tuesdays|
|Southwyck House Community Hall||Southwyck House Community Hall, London SW9 8UR||Wednesdays|
The NHS App
- Guidance on NHS App features
- NHS App Training and support materials
- Help patients get on board with the NHS App
Linked profiles and proxy access lets patients access medical services for a child or someone they care for.
Patient Access To Records
Prospective (future) records are being made available automatically for all patients from 1 November 2022. Take a look at the Resource to support staff with providing access to patients which includes:
- Training sessions
- Films to support GP Staff
- Guidance on offering prospective record access
- Guidance and materials for admin staff